YELZI user guide
Last updated 30 September 2026
These policies are available in English and Thai. ภาษาไทย · English
Find your next story
Open Home or Explore, search for a title, then open its details for the synopsis and available episodes. Choose an episode that is available to your account. Titles and subtitle languages vary.
Your account and watchlist
Use your own email, complete email confirmation, and sign in with the same YELZI account on the website and app. Add titles to My list to save them. For a forgotten password, start password recovery and open the email link on the device where you started the flow.
Continue watching and next episodes
When signed in, viewing progress is saved to your account. Use Continue Watching to return to your story. In the app, turn next-episode autoplay on or off from title details. Member-only episodes still require valid access.
Subtitles and language
Choose the interface language from the language menu. In the player, use CC to choose an available subtitle language or turn captions off. If captions are still being prepared, try again later. Availability depends on the episode.
Membership and billing
Existing members should sign in with the account used for payment and refresh membership status. New in-app purchases depend on the availability shown in the app. Manage or cancel with the provider used to purchase: website members use the website subscription page, and Apple members use Apple account subscriptions. Removing the app does not cancel membership.
Troubleshooting and support
Check your connection, update the app and sign in again if needed. Contact info@yelzi.com with the title, episode, device and time of the problem. Never send passwords, one-time codes or payment-card details. To delete your account, use Account > Delete account in the app or read the Account deletion page.